FAQ

Shipping & Handling

At The One Stop Equine Shop we try our best to give you the lowest prices, therefore shipping and handling is value based. In the Continental US packages weighing less than 3.0lbs will ship USPS, and packages weighing more than 3.0lbs will ship UPS. For international shipments, Canadian Shipments, and shipments to Hawaii and Alaska packages will ship USPS. Please check out the chart below, and feel free to call us at 888-575-6660 or e-mail us at support@onestopequinehsop.com

Shipping & Handling Charge Chart 

Continental US Flat Rate (Typically 1 to 3 Business Day Turn Around)
$0.01-$99.99=$9.50
$100 & over = Free

Expedited Continental US Flat Rate (Typically 1 Business Day Turn Around Time: will still go UPS ground or USPS)
$0.01-$99.99=$14.50
$100 & Over= $5.00

Canada, Alaska,& Hawaii: All Shipments $20.00

INTERNATIONAL SHIPMENTS ARE SHIPPED USPS PRIORITY or FIRST CLASS AND INCLUDE A HANDLING CHARGE DEPENDING ON THE ITEMS THAT HAVE BEEN FIGURED INTO THE PRICE YOU HAVE BEEN GIVEN. CUSTOMERS ARE RESPONSIBLE FOR RETURN FREIGHT COSTS INCLUDING DUTIES & TAXES APPLICABLE. PLEASE CALL 888-575-6660 OR E-MAIL: support@onestopequinehsop.com FOR RATES.

Sales Tax

For Customers residing in or having shipments sent to the state of IL there will be the standard 6.25% sales tax.

Is The Site Secure?

The sites currently uses Authorize.net to process transactions, Total Merchant Services processes the transactions and securely stores transaction data for your protection. We offer an additional option of Google Checkout who also securely protects data and solely provides us with a transaction number in relation to the purchase. Your user information is only viewable by The One Stop Equine Shop and its employees. The site is secured with up to 256 bit ssl protection by GeoTrust Premium.

When and How will the Product Ship? 

All product will usually ship within 2-3 business days of purchase. Items will ship via UPS Ground, FEDEX Ground or USPS.Items ship may ship from various locations and arrive in separate boxes

What Payment Methods Do You Take?

This site currently accepts Visa, Mastercard, AMEX, and Discover through Authorize.net by Total Merchant Services and Google Checkout . 

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "The One Stop Equine Shop" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. FOAL, LLC. DBA The One Stop Equine Shop. of IL.

The One Stop Equine Shop will not sell any individuals information for use by another company. The One Stop Equine Shop reserves the right to use email addresses to periodically provide customers with product updates and coupons. Customers have the right to remove or opt-out from these promotional offers.