Shipping & Handling
At The One Stop Equine Shop we try our best to give you the lowest prices, therefore shipping and handling is value based. In the Continental US packages weighing less than 3.0lbs will ship USPS, and packages weighing more than 3.0lbs will ship UPS. For international shipments, Canadian Shipments, and shipments to Hawaii and Alaska packages will ship USPS. Please check out the chart below, and feel free to call us at 888-575-6660 or e-mail us at support@onestopequinehsop.com
Shipping & Handling Charge Chart
Continental US Flat Rate (Typically 1 to 3 Business Day Processing Time)
$0.01-$99.99=$9.50
$100 & over = Free Expedited Continental US Flat Rate (Typically 1 Business Day Processing Time: will still go UPS ground or USPS)
$0.01-$99.99=$14.50
$100 & Over= $5.00
Canada,Puerto Rico, Alaska,& Hawaii: All Shipments $25.00
INTERNATIONAL SHIPMENTS ARE SHIPPED USPS PRIORITY or FIRST CLASS AND INCLUDE A HANDLING CHARGE DEPENDING ON THE ITEMS THAT HAVE BEEN FIGURED INTO THE PRICE YOU HAVE BEEN GIVEN. CUSTOMERS ARE RESPONSIBLE FOR RETURN FREIGHT COSTS INCLUDING DUTIES & TAXES APPLICABLE. PLEASE CALL 888-575-6660 OR E-MAIL: support@onestopequinehsop.com FOR RATES. Sales Tax
For Customers residing in or having shipments sent to the state of IL there will be the standard 6.25% sales tax. Is The Site Secure?
The sites currently uses Authorize.net to process transactions, First Data processes the transactions and securely stores transaction data for your protection. We offer an additional option of Google Checkout who also securely protects data and solely provides us with a transaction number in relation to the purchase. Your user information is only viewable by The One Stop Equine Shop and its employees. The site is secured with SSL Protection by Comodo.
When and How will the Product Ship? All product will usually ship within 2-3 business days of purchase. Items will ship via UPS Ground, FEDEX Ground or USPS.Items ship may ship from various locations and arrive in separate boxes What Payment Methods Do You Take?
This site currently accepts Visa, Mastercard, AMEX, and Discover through Authorize.net by Total Merchant Services and Google Checkout . The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "The One Stop Equine Shop" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. FOAL, LLC. DBA The One Stop Equine Shop. of IL.
Data Usage
The One Stop Equine Shop will not sell any individuals information for use by
another company. The One Stop Equine Shop reserves the right to use email addresses
to periodically provide customers with product updates and coupons. Customers have
the right to remove or opt-out from these promotional offers.
Return Policy All returns or exchanges must be initiated and completed within 14 days of receipt, individuals will be responsible on the freight for their returned item and initial freight costs are non-refundable, unless that item is broken or damaged. Items not returned within 30 days are subject to a 15% restocking fee. On exchanges an additional shipping fee will be incurred. If that is the case and the item is damaged please contact us promptly and we will arrange for you to get a new item. Items that individuals seek to return should still have the appropriate tags and be in new condition, meaning that items should not have marks from horse wear or dirt, if the product being returned does not meet these conditions we will be unable to process the return. Certain items will not be accepted for return such as sprays, bits or custom goods as per our agreement with our supplier. NO ITEM WILL BE ACCEPTED FOR THE INTENT OF RETURN OR EXCHANGE THAT IS IN GOOD CONDITION WITHOUT PRIOR APPROVAL OF AN RMA NUMBER. YOU CAN ATTAIN AN RMA BY EMAILING SUPPORT@ONESTOPEQUINESHOP.COM OR CALLING AT 888-575-6660. |
